Refund policy

EXCHANGES/RETURNS/REFUNDS


Please let us know if you have any issues or are dissatisfied with your order for any reason. We want to make sure you are happy with your purchase.

  • Unfortunately, we are unable to offer returns or refunds due to the nature of our products. 
  • All claims for damaged product must be made within 72 hours of receipt. Please contact us at info@jhenetics.com so we may help resolve the issue.
  • Our products are made with natural ingredients, so color and scent may vary slightly from batch to batch.